| |
DynamIP is Freeware and the only support you can get from me
is e-mail support. Before you send me e-mail, however, please
- verify that your system satisfies all the Requirements
to run DynamIP
- get the latest version of DynamIP (you can always find the
latest version at http://www.bigfoot.com/~DynamIP/)
- verify that your problem is not listed under Unresolved
Problems
- run RegClean (Freeware from Microsoft) to clean up your registry
- work through the Trouble Shooting section
- check out the DynamIP
Discussion Group
If you then come to the conclusion that you still can't solve the problem on your own
I'll be happy to get involved if you drop me a
friendly line (yes, a friendly tone is very
much appreciated - don't forget that I'm doing all this stuff in my spare time without
charging you a dime...). Please include the following information in your e-mail:
![](_themes/dipb/mstbul1a.gif) | type and version of your OS (e.g. Win95, WinNT, Service
Packs installed, etc.) |
![](_themes/dipb/mstbul1a.gif) | DynamIP version (please make sure
that you've got the latest DynamIP version; I really don't have
time to offer support for old versions - the latest version is always available at http://www.bigfoot.com/~DynamIP/) |
![](_themes/dipb/mstbul1a.gif) | attach the file DynamIP.LOG whenever it makes sense (quite
often you can actually fix most problems on your own by checking out this log file - you
can activate logging in Setup|Options) |
![](_themes/dipb/mstbul1a.gif) | a detailed description of the problem so that I can
(hopefully) reproduce it if necessary |
Help file
Help is also available in form of HTML pages, either online at http://www.bigfoot.com/~DynamIP/
or directly on your own computer: the file help.EXE should
have been copied to the DynamIP installation directory (it's a
self-expanding ZIP file that is included in the full installation version of DynamIP).
The first time you use help from within DynamIP you will be
asked whether you want to unzip the help file (you can obviously also just unzip it
manually and then browse the pages). The help file contains basically the complete DynamIP
web site so that you can read these pages without being online all the time.
Last modified: March 30, 1999
OFFLINE visitors since May 1, 1998
|